Other Frequently Asked Questions:

General, email, spam and virus protection, or billing questions.

My system wont obtain the Name Server (DNS) automatically, what is it?

Primary is 203.96.152.4, for secondary you should use 203.96.152.12

What's the name of the mail servers for POP3 and SMTP?

pop3.paradise.net.nz for incoming mail and smtp.paradise.net.nz for outgoing.

What's the name of the news server?

news.paradise.net.nz

What's the Dialin number?

Paradise.net has two 0867 numbers, one for customers in Wellington and one for customers outside of Wellington. These numbers are:

Please note: 0867 numbers are charged as LOCAL CALLS. If local call charges apply to you, they will also appear as a separate charge by your telecommunications provider.

How do I change the dialup phone number?

Changing the phone number is very simple. Here are instructions for doing it in Windows 95/98/ME.

1. Double Click on 'My Computer.'

2. Double Click on 'Dial-Up Networking.'

3. Click Once to highlight 'Paradise' or 'paradise.net' or whatever your connection is called. (DON'T Double Click it!)

4. Click 'File' and select 'Properties' on the dropdown menu.

5. Click in the box under 'Telephone number:' where it currently has the current number you are dialing, replace this with the new number you want to connect with.

6. Click 'OK' button.

You can now close the Dialup Networking and My Computer windows. That's all that is required.

If your question is not answered on these pages, please send an email to: help@paradise.net.nz or phone us any time on 0800 467272.